Anti-Spam Policy

Introduction

At Al Tawhid, we are committed to maintaining the highest standards of communication with our customers and business partners. This Anti-Spam Policy outlines our approach to electronic communications and our commitment to preventing unsolicited messages. We respect your privacy and your inbox. This policy explains how we collect and use email addresses, how we ensure compliance with anti-spam laws, and how you can report any concerns about communications from us.

Our Commitment

Al Tawhid is committed to only sending emails to individuals who have explicitly opted in to receive communications from us. We always include clear and accurate information about who we are in all communications and provide easy and straightforward unsubscribe options in every marketing email. We honor opt-out requests promptly, typically within 10 business days of receiving them. We never sell, rent, or lease our email lists to third parties, and we protect your personal information, using it only for the purposes for which it was collected. Our goal is to ensure that all communications from Al Tawhid are welcome, relevant, and respectful of your preferences.

Email Collection Practices

We collect email addresses through several methods, including when you complete a service booking form on our website, sign up for our newsletter, provide your email address during a visit to our service center, contact us through our contact form, or participate in our promotions, contests, or surveys. In all cases, we clearly indicate that providing your email address means you consent to receive communications from us, and we explain what types of communications you can expect. We maintain a record of your consent and ensure that our collection methods are transparent and ethical. We never use automated tools to harvest email addresses from websites or purchase email lists from third parties.

Types of Communications

Al Tawhid may send several types of email communications to our customers and subscribers. These include service reminders and maintenance notifications, appointment confirmations and updates, newsletters with automotive tips and company news, special offers and promotions, feedback requests and surveys, and important announcements. We aim to ensure that all communications are valuable, relevant, and respectful of your inbox.

Compliance with Anti-Spam Laws

Al Tawhid complies with all applicable anti-spam laws, including the Information Technology Act, 2000 (India), and other local and international regulations. We obtain explicit consent before sending marketing communications, include our company name and contact information in all emails, and provide clear unsubscribe options. We also maintain records of consent and regularly review our practices to stay compliant.

Unsubscribing from Our Communications

You may unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link in any email, contacting us at info@altawhidcars.com, or calling us at +91 88072 05658. Please note that even if you opt out of marketing emails, you may still receive transactional emails related to appointments or services.

Third-Party Email Practices

We may use trusted third-party services to help deliver our email communications. These partners follow our policies and are required to comply with privacy and anti-spam laws. We do not sell or rent email addresses to third parties. If you suspect misuse of our name in emails, report it to us immediately.

Reporting Spam

If you believe you have received an unsolicited email from Al Tawhid, please contact us at info@altawhidcars.com or call +91 88072 05658. You may also write to us at 50/B, Opp. Al Ameen Public School, Kochi, Kerala 682024. We take all reports seriously and will promptly investigate the issue.

Policy Updates

We may update this Anti-Spam Policy to reflect changes in our practices or legal obligations. The latest version will always be available on our website. Al Tawhid has proudly served our community for 7+ years. If you have questions, contact us at info@altawhidcars.com or call us at +91 88072 05658. You can also write to us at 50/B, Opp. Al Ameen Public School, Kochi, Kerala 682024.